Employee Experience

To achieve a successful employee experience, a clear user journey and a clear user benefit (utility) are required. You can look at it this way: the digital workplace is the “technology in the background,” while the employee experience is the “perspective from the front” – this includes everything that employees see, operate and use. So it’s not just about the digital tools, but also about the path users take to use them. Can they find their way around easily? Is everything arranged logically? Do they have fun finding the tools they need?

A user journey should show users a clear path to get to the points they want quickly and easily. If this is not the case, there is a risk of frustration. In addition to the user journey, the user benefit is of great importance. If employees are not offered any added value, they quickly lose interest in the new tools and, in the worst case, do not use them.

For these reasons, we attach great importance to an appealing employee experience.

As a rule, a good employee experience doesn’t just happen. It is the result of detailed analyses and the application of methods and processes suitable for your project.

We support you with the User Centered Design Process and precisely applied methods such as design thinking, prototyping, usability evaluation, AB testing, target group analyses and many more. Together, we thereby reduce risks and pave the way to your successful digital workplace.

New areas in the Digital Workplace are complemented by Microsoft Viva. But with or without Viva, one thing is certain: we are happy to support you in designing the digital employee experience.