Process automation
Together towards your digital transformation
Intelligent Process Automation (IPA) is the final step of a digital transformation.
IPA consists of a combination of robotic process automation (RPA) and machine learning techniques integrated into industry-specific applications and back-end systems.
The advantages of a comprehensive IPA solution and automation of operational processes:
- Smaller error rates in information processing
- Reduction in time and effort
- Better compliance
- Increased customer satisfaction
- Long-term cost reduction
- Higher employee satisfaction
A combination of supervised machine learning and rule-based logic can automate the capture, conversion, sorting, indexing, and routing of enterprise-specific content.
Processes that meet the following criteria are particularly suitable:
Performed manually
Repeatable and regular
Rule-based
Standardized input with few variants
High volume
The three most important manifestations of process automation:
Simple process automation
A fixed process path is already in place before automation – for which there is either only one possible path or the best path. Example: automated dispatch of dunning notices
Rule-based process automation
Here, there is no fixed process path; the individual steps (and their sequence) depend on variables and decisions in each case. Example: Processing of insurance claims.
Intelligent process automation
Highly complex processes with exceptions. Artificial Intelligence (AI) comes into play even when predefined rules no longer apply in the case of unexpected exceptions. This Robotic Process Automation (RPA) improves automation via machine analysis capabilities. fixed process path is already in place before automation – for which there is either only one possible path or the best path. Example: automated dispatch of dunning notices.
Digitize your processes effectively
Would you like to tackle process automation in your company now? We help you to rethink and to design solutions for you digital and more effective workday.
Ideation & Vision for a custom business app
You want to digitize a process or use case but don’t know how to start? We show you the path to a solution for your individual business app! Together we develop a clear solution idea including an architectural vision. The design process is planned, and you get an outlook on the implementation and roadmap of your personal business application.
Assessment Workflows & Forms
Digitization and automation of processes are important elements for increasing productivity and efficiency? Do you want to make the most of your investment in Microsoft cloud technology? Then take a look at our assessment!
