AI chatbot for efficient intranet search
Your intelligent assistant for information management in the digital workplace
The next level of intranet search
The intranet serves as a space for jointly managed and used information. Die primäre Aufgabe besteht darin, Mitarbeitenden rasch Antworten auf ihre Fragen zu liefern, insbesondere zu Themen wie Prozessen, Regelungen und Vorlagen. The efficiency of an intranet can essentially be measured by the time it takes to find this information when needed.
With the increasing size and decentralization of an intranet, information is distributed across numerous pages. Previously, access was via navigation and classic search. We have developed user-centered concepts for navigation, and the search can also be accelerated using predefined keywords. But couldn’t artificial intelligence (AI) provide even more comprehensive support here?
This is precisely where the chatbot comes in: it provides immediate answers to employee questions based on the information published on the intranet.
Efficient knowledge transfer
- Immediate answers to technical questions about regulations, processes or templates, e.g. vacation requests, business trip planning, project approval, logo use.
- A bot for all employees that can even be used for the employee app.
- Machine translation of answers into different languages possible.
- Provision of links to the relevant sources for a detailed examination of critical regulations.
- Integration of SharePoint content for customized responses to company requests.
Economical implementation and cost optimization
- Use of 4th generation Azure Open AI for powerful AI capabilities and semantic search to quickly find the right answers even with large amounts of information.
- No co-pilot licenses required. Costs are only incurred for Azure, but these are much lower.
- Storage of a long-term memory for repeated requests and improved efficiency.
Security and data protection
- Use of Azure services in European data centers for maximum data security.
- Strict compliance with data protection guidelines to ensure the confidentiality of company data.
- No information leaves your corporate tenant to meet the highest security standards.
Would you like more information about our examples? Then contact us directly and talk to us about how we can implement a modern solution for your digital workplace!
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